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SCOPE (Seamless Care Optimizing the Patient Experience)


Seamless ​ Care Optimizing the Patient ​ ​Experience

SCOPE is a platform that promotes collaborative work between prima​ry care, hospital service​s, and community health partners to serve patients with complex needs in real-time.

SCOPE in Mississauga is a partnership between the Mississauga Ontario Health Team (Mississauga Health), Trillium Health Partners (THP), and the Mississauga Health Primary Care Network (PCN).

Mississauga Ontario Health Team 
Primary Care Network Mississauga Health 
THP Solutions 

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Contact Mississauga Health SCOPE at

Mississauga Health SCOPE

SCOPE is a virtual interprofessional program that connects primary care providers through a single point of access. Family physicians and nurse practitioners registered with SCOPE can quickly connect to internists, outpatient services & diagnostic imaging.

The goal of SCOPE is to:

  • Reduce emergency department visits
  • Provide patients with more equitable and pragmatic access to team based care and specialists
  • Establish an effective channel to deliver best practices and emerging standards of care
  • Provide an opportunity for ongoing physician engagement

Current Mississauga Health SCOPE Services

Patient Navigator

The Patient Navigator provides general advice and assistance navigating hospital and community resources and access to specialist care and other OHT services, for Primary Care Providers. The Navigator also acts as the access point for services offered through SCOPE.

Primary Care Provider’s Consultation with General Internal Medicine, Internist on-Call

​The Internist on-call provides the primary care provider with an urgent consultation, assessment and management of their patient’s medical conditions.

Patient’s Virtual Visit with General Internal Medicine/Internist on-Call

Though SCOPE, primary care providers can refer their patients for a virtual video-based visit with the General Internal Medicine specialist to provide an urgent consultation, assessment and management of the patients’ medical conditions.

Diagnostic Imaging

Primary care providers registered with SCOPE can access diagnostic imaging (i.e. X-Ray, Ultrasound, CT, and MRI) for select indications, as appropriate and can receive advice from the radiologist on-call.

Orthopedic Clinic

Primary care practitioners can call SCOPE or directly refer adult patients for an orthopedic consult for select musculoskeletal conditions such as joint arthritis, low back pain, neck pain, tendinitis, cuff tears etc. Please note that patients with fractures, motor vehicle accidents, WSIB related concerns, or with established chronic pain disorders are not eligible for this pathway.

Home and Community Care Support Services

The SCOPE Navigator will assist with facilitating access to Home and Community Care Support Services resources for patients with complex or chronic care needs and/or existing Home and Community Care clients.

Register Now

Mississauga Health SCOPE launched in Mississauga in March 2023 and registrations are now open to all Mississauga-based primary care providers will continue to be evaluated as part of a Quality Improvement initiative.

Click here to sign-up

For detailed information on Mississauga Health SCOPE, please visit the following page: