Visiting the Emergency Department

Emergency care is available at our Credit Valley and Mississauga Hospital sites. These full-service Emergency Departments operate 24 hours a day, seven days a week.

Credit Valley Hospital Emergency Department

2200 Eglinton Ave West
Mississauga, ON, L5M 2N1

Mississauga Hospital Emergency Department

100 Queensway W.
Mississauga, ON, L5B 1B8

The Urgent Care Centre at Queensway Health Centre
is now open daily from 3 p.m. to 9 p.m.

150 Sherway Drive,
Toronto, ON, M9C 1A5

The hours of operation

Daily from 3 p.m. to 9 p.m.

When to go to the Urgent Care Centre, and When to go to an Emergency Department - Click to open PDF document

Our Emergency Departments are very busy. As a result, you may experience longer than normal wait times. Patients are encouraged to bring the following to ensure their comfort and better support the efforts of their care team:

  • Health card and/or any additional medical coverage you may have
  • A list of your medications, your medication bottles, or photos of your medication labels
  • A notepad and pen or pencil to write down any questions or follow-up information
  • Water, snack, phone, charger
  • Activity items for children such as a colouring book and crayons or iPad
  • Allow extra time for parking

If you feel that your condition gets worse while you are waiting, please notify the triage nurse immediately. If you decide to leave the emergency department prior to being seen by a doctor, please tell the nurse. All patients who leave prior to being seen by a doctor may be contacted at home for follow-up.

When you arrive at the emergency department a specially trained triage nurse will talk to you about your illness or injury. The triage nurse will decide the urgency of your condition, which will determine how long you will likely wait before you are seen by a doctor. The availability of a treatment area will also be a factor in how quickly you are seen by a doctor. If a patient with a more serious illness arrives after you, they may be seen first.

Masks must be worn at all times. These will be provided to you and are available at hospital entrances.

We encourage patients or their support person to ask questions about their care. Please let us know if there is anything else that we can do for you or your family to ensure that you receive the best care possible.

If you or your loved one do not understand English, we offer interpretation options including volunteers and professional interpreters, please ask the triage nurse.

The hospital is not responsible for lost or stolen objects. Leave all valuables and belongings at home, or send them home with your loved one. If this is not possible, safekeeping envelopes are available for your use. Please ask the nurse for more information.

We are smoke-free facility. Smoking is not allowed in the hospital or on any of the hospital grounds – for everyone’s health and well-being.