THP Emergency Departments
and Community Care Options
We’re Here When You Need Us
Our Emergency Departments are always here to support you in urgent and emergency situations. If your condition is not an emergency, there are many care options available in the community that may better meet your needs—and help you avoid a long wait.
Community Health Care Options
Non-emergency options for care
Fever & Cough Resources for Parents
Managing fevers, coughs, and congestion in children and infants
Visiting the Emergency Department
Locations, hours, what to bring with you, and what to know
Masking Policy
Visiting THP and Connecting with Patients
Staying Healthy this Season
How to stay healthy and prevent spread
Safe and Respectful Space
Ensuring a safe space for patients and care teams
Mississauga Hospital: Emergency Department Wait Times
DATE: JANUARY 23, 2025 | TIME: 12:00PM
Last updated at 12:00pm
ESTIMATED WAIT TIME TO SEE A DOCTOR
Definition: Estimated wait time until patient sees a doctor for the first time based on 8 out of 10 patients.
TOTAL PATIENTS IN THE ED
Definition: Total number of patients currently in the Emergency Department.
ESTIMATED WAIT TIME TO SEE A DOCTOR
| Time of Day | Predicted Wait Time (based on previous 30 days) |
|---|---|
| 12 AM | 1.5 |
| 1 AM | 1.2 |
| 2 AM | 0.9 |
| 3 AM | 0.5 |
| 4 AM | 0.6 |
| 5 AM | 0.8 |
| 6 AM | 1.1 |
| 7 AM | 1.4 |
| 8 AM | 2.0 |
| 9 AM | 2.5 |
| 10 AM | 2.8 |
| 11 AM | 3.0 |
| 12 PM | 3.2 |
| 1 PM | 2.9 |
| 2 PM | 2.6 |
| 3 PM | 2.3 |
| 4 PM | 2.1 |
| 5 PM | 1.9 |
| 6 PM | 1.6 |
| 7 PM | 1.3 |
| 8 PM | 1.0 |
| 9 PM | 0.7 |
| 10 PM | 0.6 |
| 11 PM | 0.4 |
Credit Valley Hospital: Emergency Department Wait Times
DATE: JANUARY 23, 2025 | TIME: 12:00PM
Last updated at 12:00pm
ESTIMATED WAIT TIME TO SEE A DOCTOR
Definition: Estimated wait time until patient sees a doctor for the first time based on 8 out of 10 patients.
TOTAL PATIENTS IN THE ED
Definition: Total number of patients currently in the Emergency Department.
ESTIMATED WAIT TIME TO SEE A DOCTOR
| Time of Day | Predicted Wait Time (based on previous 30 days) |
|---|---|
| 12 AM | 1.5 |
| 1 AM | 1.2 |
| 2 AM | 0.9 |
| 3 AM | 0.5 |
| 4 AM | 0.6 |
| 5 AM | 0.8 |
| 6 AM | 1.1 |
| 7 AM | 1.4 |
| 8 AM | 2.0 |
| 9 AM | 2.5 |
| 10 AM | 2.8 |
| 11 AM | 3.0 |
| 12 PM | 3.2 |
| 1 PM | 2.9 |
| 2 PM | 2.6 |
| 3 PM | 2.3 |
| 4 PM | 2.1 |
| 5 PM | 1.9 |
| 6 PM | 1.6 |
| 7 PM | 1.3 |
| 8 PM | 1.0 |
| 9 PM | 0.7 |
| 10 PM | 0.6 |
| 11 PM | 0.4 |
Emergency Department Wait Time Frequently Asked Questions (FAQ)
The Wait Time Dashboard provides real-time and predicted data (based on last 30 days of data) that will help patients have a better understanding of the wait time to see a doctor after being triaged (initial assessment with a nurse). Wait times are shown for both the Credit Valley Hospital and Mississauga Hospital EDs.
Please note depending on how sick patients in the ED are currently, your wait time may be shorter or longer than the time indicated on the dashboard.
If you have questions or concerns about your care or a family member’s care, please speak with a member of the care team.
The dashboard is updated in real time.
| Metric | Definition |
|---|---|
| Estimated Wait Time to See Doctor |
The estimated time most patients (4 out of 5 ) wait after triage before seeing a doctor for the first time. The line graph shows the predicted wait time based on the last 30 days of data. The bar graph shows the wait time for the current hour. |
| Total Patients in the Emergency Department | Total number of patients currently in the Emergency Department |
What to bring to the Emergency Department
- Health card (OHIP) and/or any additional medical coverage you may have
- A photo ID that includes your current address
- A list of your allergies, medications, your medication bottles, or photos of your medication labels
- Water, snack, phone and charger
- Activity items for children such as a colouring book or crayons.
Who to bring with you to the Emergency Department
Due to high volumes in the ED, please only bring one visitor who can assist you during your visit. If you or your loved one do not understand English, we offer interpretation options including volunteers and professional interpreters. Please ask a nurse for these resources.
Your journey through the ED
Arrival
Triage:
A nurse will assess your condition.
Registration:
Provide health information and receive identification band.
We will direct you to the care area that best meets your needs.
You will be assessed by a nurse and may have bloodwork done prior to seeing a doctor.
You are seen by a doctor
(or nurse practitioner if at CVH).
You may have more tests and/or see additional doctors during your visit.
You are discharged home or admitted to the hospital.
Should your condition worsen at any time during your visit to the ED, please notify a nurse immediately.
Community Care Options
While the EDs are always available to you, there are also several care options available in the community. Learn more - YOUR COMMUNITY HEALTH CARE OPTIONS
The Urgent Care Centre at Queensway Health Centre
is now open daily from 3 p.m. to 9 p.m.
150 Sherway Drive,
Toronto, ON, M9C 1A5
The hours of operation
Daily from 3 p.m. to 9 p.m. At times, we may have to close registration earlier due to high patient volumes to ensure safe care for those already in the clinic. Thank you for your patience and support as we work to deliver the best possible care to our community.
Disclaimer
Patients are seen based on their medical condition and the urgency of their situation (e.g., chest pain is prioritized over a minor cut). Posted wait times are estimates and may change.
Trillium Health Partners is not responsible for any actions taken based on this information.