THP Emergency Departments
and Community Care Options
Your Local Emergency Departments are Very Busy
We are seeing a significant increase in the number of patients visiting our Emergency Departments, which is resulting in longer than usual wait times. If you have a health concern that is not an emergency, there are a number of community options available to care for you.
Community Health Care Options
Non-emergency options for care
Fever & Cough Resources for Parents
Managing fevers, coughs, and congestion in children and infants
Vaccines and Therapeutics
Advice for RSV, COVID and flu vaccines and early COVID‑19 therapeutics
Staying Healthy this Season
How to stay healthy and prevent spread
Visiting the Emergency Department
Locations, hours, what to bring with you, and what to know
Masking Policy
Visiting THP and Connecting with Patients
Important Bulletins
Latest updates from THP on patient care services
FAQs
Frequently asked questions from our patients and community
Donate
Support your local hospital and health care workers during COVID‑19
Safe and Respectful Space
Ensuring a safe space for patients and care teams
Outbreak Updates
Outbreak Information
Trillium Health Partners (THP) places the safety of patients, people, and the community first. Our Infection Prevention and Control (IPaC) Team monitors new infectious diseases and takes proactive steps to manage outbreaks in the hospital, working to prevent the spread of infections.
What is an Outbreak?
An outbreak happens when there is suspected spread of an infection or specific organism amongst patients or staff within a specific area of the hospital over a certain time period. The Ministry of Health sets the rules for defining outbreaks.
What Happens When an Outbreak is Declared?
When the IPaC team declares an outbreak, extra steps are taken to prevent the spread in order to protect patients, staff, and the community. These may include:
- Placing patients on isolation when needed
- Ensuring the availability and use of the proper protective equipment (PPE)
- Screening and testing patients and staff as needed
- Closing affected units to new admissions and transfers
- Tracking potential exposures
- Enhancing cleaning and disinfection
- Enhancing hand hygiene and safety audit
- Limiting visitors in the affected area
Total Outbreaks
Jun 3, 2025 - Three (3) patients on 4FL McCall at Queensway Health Centre have tested positive for COVID-19. These cases are suspected to have been hospital acquired and meet threshold for outbreak declaration.
Current Outbreak Numbers
As of Jun 9, 2025 5:00 p.m.
| Confirmed positive patients in this unit: | 11 |
| Confirmed positive staff in this unit: | 0 |
Jun 5, 2025 - Five (5) patients on 3FL McCall at Queensway Health Centre have tested positive for COVID-19. These cases are suspected to have been hospital acquired and meet threshold for outbreak declaration.
Current Outbreak Numbers
As of Jun 9, 2025 5:00 p.m.
| Confirmed positive patients in this unit: | 8 |
| Confirmed positive staff in this unit: | 0 |